Tuesday, June 16, 2009

Why no mailbox? 2

Problem:

I can access the voicemail, but I can't record a voicemail greeting; it cuts off as soon as it beeps.

What's happening:

The permissions are probably wrong on the folder in which the greeting is trying to be written. In other words, asterisk does not have permissions to write to the folder. If you look in the Asterisk CLI when you try to record a message, you will see:
x=0 ...

When it works, you will see:
x=1 ... after.

Probably the voicemail conext is wrong... That's why no mailbox.

Solution:

Make sure that your VM Conext in the Trixbox webgui says "default" and your ext mailbox is extention@default. The default folder has set permissions that are supposed to work.

In /etc/asterisk/voicemail.conf

Put your extensions under [default].. ie:

[default]
1234 => 9999,Bob,,,attach=no|saycid=no|envelope=no|delete=no
1235 => 9999,Rob,,,attach=no|saycid=no|envelope=no|delete=no


DJ@Paris

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